Frequently Asked Questions
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The Palma House Store offers modern office furniture, including office chairs, desk chairs, executive chairs, big and tall office chairs, office desks, and other workspace furniture.
We currently ship to addresses within the United States only.
Yes. We offer free standard shipping on eligible orders within the United States, with no minimum purchase requirement.
Most orders require approximately 1–3 business days for processing and 4–6 business days for shipping.
The estimated total delivery time is approximately 7–10 business days, Monday through Friday.
Orders placed by 5:00 PM EST on business days may begin processing the same day.
Orders placed after the cut-off time, on weekends, or on public holidays will begin processing on the next business day.
After your order ships, you will receive a confirmation email containing your tracking information.
You may also track your shipment through the Track Your Order page on our website.
Please contact us as soon as possible if you need to change or cancel your order.
Orders can only be changed or canceled before processing or shipping begins. Once an order has entered fulfillment or transit, cancellation may no longer be possible.